At Apex Tech Source, customer satisfaction is our top priority. We want you to be completely confident in your purchase of laptops, GPUs, displays, and electronic components. If you are not entirely satisfied with your order, we are here to help.

1. Return Eligibility

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

• The item must be in its original, unused condition, with all original tags, manuals, and accessories included.

• The product must be returned in its original, undamaged packaging.

• Proof of purchase (such as your Order ID or receipt) is required.

2. Non-Returnable Items

Certain types of items cannot be returned:

• Products showing signs of physical damage, misuse, or customer tampering.

• Items with missing serial numbers or altered security seals.

• Downloadable software, digital gift cards, or clearance items marked as non-refundable.

3. Damaged, Defective, or Incorrect Items

Please inspect your order upon reception. If your item arrives damaged during transit, defective, or if you receive the wrong product, please contact us immediately within 48 hours of delivery. We will arrange a free replacement or issue a full refund, including shipping costs.

4. How to Initiate a Return

1. Send an email to support@apextechsource.com with your Order Number, the item name, and a brief explanation (along with photos or video proof if the item is damaged or defective).

2. Our support team will review your request and provide you with return authorization instructions and a return shipping address.

3. Package the item securely and ship it back using a trackable shipping service.

5. Refunds Process

Once we receive and inspect your returned item, we will send you an email notifying you whether your refund has been approved or rejected.

• Approved Refunds: If approved, your refund will be processed automatically back to your original payment method (Credit/Debit Card, PayPal, etc.) within 5 to 7 business days.

• Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error (damaged/defective item).

6. Order Cancellations

You can cancel your order free of charge before it has been dispatched. Once your order has shipped, it cannot be canceled and must be processed under our standard Return Policy.

7. Contact Us

If you have any questions regarding our Return & Refund Policy, please reach out to us:

• Email: support@apextechsource.com

• Website: apextechsource.com